FAQ
1. General Questions
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What is D4G?
- D4G is a clothing brand dedicated to making everyone feel their greatest, D4G stands for D-Destined 4-For G-Greatness. We are committed to delivering high-quality apparel that combines style, comfort, and a premium feel.
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Where are you located?
- We are proudly based in Maryland, where we manage our operations and work with manufacturers all over the world to bring you the best products.
2. Product Information
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What materials do you use?
- At D4G, we use a vast array of different materials and fabrics to ensure a premium feel in all our products. Each piece is crafted with quality and comfort in mind.
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How should I choose my size?
- Please refer to our [size chart] for detailed measurements and guidance on selecting the perfect fit.
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How do I care for my D4G apparel?
- For best results, follow the care instructions provided on the garment’s label to maintain its quality and longevity.
3. Ordering & Payment
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How do I place an order?
- Simply browse our website, select your desired items, and proceed to checkout. Our seamless process makes shopping easy and convenient.
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What payment methods do you accept?
- We accept various payment methods, including major credit cards, PayPal, and other secure options, to make your shopping experience as smooth as possible.
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Can I change or cancel my order?
- All sales are final. Please review your order carefully before completing your purchase.
4. Shipping & Delivery
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Where do you ship to?
- We offer shipping worldwide. No matter where you are, we’ll deliver your D4G apparel to your doorstep.
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How much does shipping cost?
- Shipping costs are calculated at checkout based on your location. You’ll see the exact amount before completing your order.
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How long will my order take to arrive?
- For U.S. orders, shipping typically takes 7-11 business days. Delivery times for international orders may vary.
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How can I track my order?
- Once your order is shipped, you’ll receive a tracking number via email, allowing you to monitor your shipment’s progress.
5. Returns & Exchanges
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What is your return policy?
- All sales are final. We do not accept returns or exchanges. Please ensure you select the correct size and product before purchasing.
6. Customer Support
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How can I contact you?
- You can reach our email support team at [support@D4G.com] or Dm us on instagram @d4g_shop. We’re here to assist with any questions or concerns.
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What are your customer service hours?
- Our support team is available everyday from 1pm to 1 am to help you with any inquiries.
7. Sustainability & Ethics
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Are your products ethically made?
- Yes, we collaborate with multiple manufacturers to ensure that our products are made with the highest standards of quality and ethics.
8. Promotions & Discounts
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Do you offer any discounts or promotions?
- Stay tuned to our website and subscribe to our newsletter to be the first to know about our latest promotions and discounts.
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Can I use multiple discount codes?
- Only one discount code can be applied per order.
9. Account & Newsletter
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How do I create an account?
- Creating an account is easy. Just click on the “Sign Up” button on our website and follow the prompts to set up your profile.
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How can I subscribe to your newsletter?
- Enter your email at the bottom of our homepage to subscribe and receive updates on new arrivals, promotions, and more.
10. Other Questions
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Do you collaborate with influencers or bloggers?
- Yes, we love partnering with influencers and bloggers. If you’re interested, please contact us through email or social media